Privacy Policy – The Cozy Couch Counseling, LLC
Effective Date: February 1, 2026
At The Cozy Couch Counseling, LLC (“we,” “our,” or “us”), your privacy matters. This policy explains, in plain language, how we collect, use, and protect your personal information when you visit our website or receive our services in Idaho or California.
1. Information We Collect
We may collect:
Personal Information:
- Your name
- Email address
- Phone number
- Mailing address
- Payment information (if applicable)
Non-Personal Information:
- IP address
- Browser type and device information
- Pages you visit on our website
Therapy Information:
- Any information you share with us as part of counseling sessions.
This information is confidential and protected under HIPAA and state privacy laws.
2. How We Use Your Information
We use your information to:
- Provide counseling services and support
- Schedule and manage appointments
- Send updates, newsletters, or resources if you opt-in
- Improve our website and services
- Comply with legal requirements
We do not sell your personal information.
3. Sharing Your Information
We only share your information in very limited situations:
- Service Providers: Trusted vendors who help us run our website or communicate with clients. They must protect your data.
- Legal Requirements: If required by law or court order.
- Professional Collaboration: If sharing with another licensed professional for your care, we will ask for your consent first unless law requires otherwise.
4. Cookies & Tracking
We may use cookies or similar tools to improve your website experience and understand how visitors use our site.
You can disable cookies in your browser, but some parts of the website may not work properly if you do.
5. Your Privacy Rights
5.1 California Residents
Under California law (CCPA/CPRA), you have the right to:
- Access: Ask what personal information we collect
- Delete: Request deletion of your personal information
- Opt-Out of Sale: We do not sell your personal information, but you can contact us to confirm
5.2 Idaho Residents
You may request access to, correction of, or restrictions on the processing of your personal information under Idaho privacy laws.
6. How We Keep Your Information Safe
We use reasonable safeguards to protect your information, including secure storage and limited access.
Please note: No online system is 100% secure.
7. How Long We Keep Your Information
We keep your personal information only as long as necessary to provide services or comply with the law. Once no longer needed, we securely delete or anonymize it.
8. Links to Other Websites
Our website may have links to other websites. We are not responsible for the privacy practices of other sites. We encourage you to read their privacy policies.
9. Contact Us
If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us:
The Cozy Couch Counseling, LLC
Email: [[email protected]]
Phone: [(XXX) XXX-XXXX]
Address: [Your Idaho / California Office Address]
10. Changes to This Policy
We may update this Privacy Policy occasionally. When we do, we will post the updated policy here with a new effective date. Please check back to stay informed.
